An Insight into Running Clifton Short Lets

Clifton Short Lets has risen to become a leading provider of short term rental accommodation. Our fantastic Nina Jenkins, the department manager, shares some of her experiences at the bustling head office.

What are your favourite aspects of working at Clifton Short Lets?

“I like being able to offer a range of accommodation types for any budget, we have something for everyone!” Nina previously travelled a lot, relocating regularly with her work. “Having stayed in lots of different places, I know how much good accommodation is appreciated! I enjoy providing that service for others”. She also sings the praises of her guest experience and housekeeping teams, who are equally motivated to create warm welcomes for the tenants, “Whether it’s for two nights or two months!”

How does your previous hospitality experience impact your work here?

The majority of Nina’s hospitality career has been hotel-based, and she implements this knowledge in her running of Short Lets, using “traditional aspects of hospitality”. The dedicated office team are always on hand, in a way that a typical landlord can’t be, while housekeeping ensure that the communal areas of the properties are well looked after.

What are the challenges you face?

“Short term letting is a relatively new concept – our business is fast paced and quickly growing. We are always learning and adapting our problem-solving abilities. CSL is addressing the need for accommodation which offers both a high level of service and a more relaxed, independent environment. We are walking the line between hosting tenants versus guests, creating a homely feel while offering extra support.”